Shipping policy

We know there’s nothing quite like waiting for a new book to arrive. Here’s what you can expect after placing an order with The Next Passage.

Order Processing

Orders are fulfilled through our book distribution and fulfillment partners. Processing times may vary depending on title availability, publisher inventory, weekends, and holidays.
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available.

Shipping Rates

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

Estimated Delivery

Delivery dates provided at checkout or in your shipping confirmation are estimates and are not guaranteed.  Delivery times may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
If your order contains multiple books, items may occasionally arrive in separate shipments.

Incorrect Shipping Addresses

Please review your shipping address carefully before placing your order.  The Next Passage is not responsible for delivery issues resulting from an incorrect or incomplete address provided at checkout.
If you notice an error after placing your order, please contact us as soon as possible. We’ll do our best to help, but we cannot guarantee that an address can be changed once an order has entered fulfillment.

Lost, Delayed, or Damaged Orders

If your tracking information shows an unexpected delay, your package appears to be lost, or your order arrives damaged, please contact us as soon as possible.
We’ll work with you and the applicable shipping carrier or fulfillment partner to review the issue and determine the appropriate next steps.
For damaged, defective, or incorrect items, please also review our Refund Policy.

Questions About Your Order?

If you have questions about shipping or an order you’ve placed, please contact us at kimberly@thenextpassage.com.